Accessible Appointments – Translations

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We want to ensure our services are accessible to all which is why we partner with Word360 to deliver all our non-English, visual and tactile communication support.

Would you like an interpreter for your next appointment? Please see our prices below and let the team know if you require us to book an interpreter for your appointment on or calling 0121 769 0999.

Face to Face Interpreting

£60 per hour

Video or telephone interpreting


(30 minutes)

Video or telephone interpreting

£55 for 60 min

British sign language

£150 (min 2 hours)

We do also have a variety of staff in clinic or who can speak various languages to support your healthcare journey with Midland Health so please do ask about the availability of this when making your booking.

We have the following languages across our clinics

  • Spanish
  • Portuguese
  • Punjabi
  • Gujarati
  • Mandarin
  • Cantonese

To check if an interpreter has been arranged for you, please click the link below and follow the instructions.

If you are unable to speak or understand English, or if you need a British Sign Language interpreter, please tell our team and we will make arrangements to help you.

It is helpful if you can let us know as soon as possible before you come to your appointment as it may take time to make these arrangements. 

If you require information in alternative formats (large print or Easy Read), please let us know and we will create this for you. 

We have translators available for your appointment.

Digital Prescription

Midland Health has partnered with a highly reputable online pharmacy provider, Cloud Rx to ensure you receive your prescriptions directly to your home address as a next-day service. This way, you can be sure the medicine is available and delivered directly to your home or nominated address. No need for paper prescriptions or to have to go to multiple pharmacies to find the medicine that has been issued by our Midland Health doctors to you. To find out more about our digital prescription service please click here.

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